Returns & Exchanges

At ONX Sports, INC, we are committed to your performance and satisfaction; if your gear doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Gear

  Place the unused items back in their original packaging, ensuring all tags and protective equipment are intact to qualify for a full refund.

• 3.
  Print and Ship

  Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the condition of your sports gear, we will process your refund or ship your exchange item within 5-7 business days.