Frequently Asked Questions
Everything you need to know about your ONX Sports gear and orders.
What is the typical shipping time for ONX Sports equipment?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days via UPS or FedEx.
Do you offer international shipping?
Yes, we ship our high-performance sports gear worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy for protective gear?
We offer a 30-day return policy for unused items in their original packaging. For hygiene reasons, gear that has been used in training cannot be returned.
How do I ensure I am ordering the correct size?
Each product page includes a detailed sizing chart. We recommend measuring according to our guides to ensure the professional fit necessary for peak performance.
Are your products covered by a warranty?
Yes, all ONX Sports products come with a 90-day manufacturer warranty against defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Shop Pay and Affirm.